Last Updated: September 2, 2026

Cleanse Auto Care (“Cleanse Auto Care,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when using our website, booking our services, contacting us, or participating in our customer rewards and referral programs.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

• First and last name

• Email address

• Phone number

• Billing and payment information

• Service and appointment information

• Vehicle information you provide

• Information submitted through contact, booking, referral, or rewards forms

• Communications you have with Cleanse Auto Care

• Information you provide when participating in promotions, loyalty programs, or referral programs

When you make a payment, payment information may be processed directly by our third-party payment processor. We generally do not store complete credit or debit card numbers on our own systems.

We may also automatically collect certain technical information when you visit our website, such as:

• IP address

• Browser and device type

• Pages visited

• Approximate location information

• Website usage and interaction information

• Referral or campaign information

2. How We Use Your Information

We may use the information we collect to:

• Schedule and manage appointments

• Provide and improve our services

• Process payments and transactions

• Communicate with you about appointments and services

• Respond to questions and customer-service requests

• Send booking confirmations and reminders

• Administer our loyalty and referral programs

• Provide rewards, discounts, and promotional offers

• Send marketing communications when permitted by law

• Improve our website and customer experience

• Prevent fraud, misuse, or unauthorized activity

• Maintain business records

• Comply with applicable laws and legal obligations

3. Marketing Communications

If you provide your contact information or otherwise consent to receive marketing communications, we may send you information about Cleanse Auto Care, including promotions, services, rewards, special offers, and other updates.

You may opt out of marketing emails at any time by using the unsubscribe option included in the message or by contacting us directly.

Even if you opt out of marketing communications, we may still send you necessary transactional communications, such as appointment confirmations, appointment reminders, receipts, or other service-related messages.

4. Referral and Loyalty Programs

If you participate in Cleanse Auto Care’s referral or loyalty programs, we may collect and use information necessary to administer those programs.

This may include:

• Your name

• Email address

• Referral information

• Referral codes or links

• Points or rewards earned

• Reward redemption information

• Information about qualifying purchases or services

If you refer another person to Cleanse Auto Care, you should only provide their information when you have permission to do so.

Rewards are subject to the terms and conditions of the applicable program.

5. Cookies and Similar Technologies

Our website and third-party services we use may use cookies, pixels, analytics tools, or similar technologies to:

• Keep the website functioning properly

• Remember preferences

• Understand website traffic and usage

• Improve website performance

• Measure advertising and marketing campaigns

• Help provide relevant content or promotions

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Third-Party Services

We may use third-party companies and services to operate parts of our business and website, including services for:

• Website hosting and management

• Online booking

• Payment processing

• Email and text communications

• Customer management

• Analytics

• Advertising

• Loyalty and referral programs

These third parties may process information on our behalf or according to their own privacy policies.

We do not control the privacy practices of third-party services, and we encourage you to review their applicable privacy policies.

7. How We Share Information

We do not sell your personal information for money.

We may share information when reasonably necessary to operate our business, including with:

• Service providers that help us operate our website and business

• Payment processors

• Booking and scheduling providers

• Marketing and communication providers

• Analytics providers

• Professional advisers when necessary

• Government authorities or law enforcement when required by law

We may also disclose information when necessary to protect the rights, safety, property, or security of Cleanse Auto Care, our customers, or others.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect.

However, no website, electronic system, or method of transmitting information over the internet can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, administer rewards programs, resolve disputes, comply with legal obligations, and otherwise fulfill the purposes described in this Privacy Policy.

10. Children’s Privacy

Our website and services are not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

11. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, which may include the ability to:

• Request access to certain personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of certain marketing communications

• Ask questions about how your information is used

To make a privacy-related request, contact us using the information below.

Some requests may be subject to applicable legal limitations or verification requirements.

12. External Links

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

14. Contact Us

If you have questions about this Privacy Policy or how Cleanse Auto Care handles your information, please contact us:

Cleanse Auto Care

Email: info@cleanseautocare.com

Website: www.cleanseautocare.com

Location/Service Area: Cincinnati, Ohio

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.